Dokkan support sucks

Been going back and forth with support for days trying to get my account back because iOS version isn’t working with Facebook linked accounts. Nothing I gave them was enough info because I didn’t know my account ID so I used an android emulator on my PC to get that information, now they won’t help me. I don’t know what I was supposed to do here. Either lose my account because I didn’t have my ID or lose my account by getting my ID in a way they didn’t like. I’m just trying to play on my phone. Now my account I’ve had since 2018 is now just stuck in limbo.

Been going back and forth with support for days trying to get my account back because iOS version isn’t working with Facebook linked accounts. Nothing I gave them was enough info because I didn’t know my account ID so I used an android emulator on my PC to get that information, now they won’t help me. I don’t know what I was supposed to do here. Either lose my account because I didn’t have my ID or lose my account by getting my ID in a way they didn’t like. I’m just trying to play on my phone. Now my account I’ve had since 2018 is now just stuck in limbo.