New hygienist was very..crude?

I wanted to ask y’all’s opinions about my interaction today. I feel like my hygienist was hyper critical and didn’t really do a very thorough cleaning…

Both my husband and I both went to a new dentist and hygienist today due to moving states and this one took our insurance and had almost 100 (all of their reviews total) 5 star reviews. First step we went in and I asked to back to back appointments because we have an infant that we have to take turns watching while the other gets their cleaning, they scheduled us 2.5 hours apart. when I inquired if the appointment was supposed to take 2 hours? They said YES. They tried to move our appointments around twice, once to the same exact times as each other to fix their own scheduling errors, which is not possible for us due to the baby, so the office experience wasn’t great from the start. But We went in and my husband was back there total of 50 minutes for like 10 X-rays, dentist exam and “cleaning” He said she was rough, rude and scolded him for “having a lot of build up” our last cleaning was 7 months ago due to moving.

I went in later for my appointment, the first thing is 4 of the X-rays HURT, I’ve have a bunch of dental X-rays and not once have their hurt…made me gag a bit due to pushing down on my tongue, been uncomfortable, sure. But the way she kept placing them the plastic piece was digging in really hard to the area under my tongue and actually left it a bit scraped on one side. Then when she did the front teeth the X-ray gadget in your mouth kept falling away from where she placed it and she said “oh that’s because your teeth are very misaligned 😒” My teeth aren’t perfect but they’re fairly straight, it felt unnecessary for her to say that and with the attitude.

Then when she cleaned my teeth she took a pic that was semi electric I guess? It made the same sound as a drill, and went through some of the spaces between my teeth, took less than 2-3 minutes with that tool, then polished with the fluoride stuff and rinsed, flossed and that was it. The whole cleaning processes was less than 10 minutes, I’d say almost closer to 5. Whole appointment was less than 50 minutes just like my husband. Dentist didn’t even bother to explain which teeth had cavities to me. Just told the hygienist who didn’t tell me either, then took the paper to the front desk coordinator and I had to ask her which teeth and she only told me a vague “front right and back molar”

I’ve never ever had a cleaning that was so short. In fact most of the time the cleaning takes the longest, X-rays take a couple minutes, doctor takes a few minutes and then the cleaning is like 20 ish minutes of them going at it. The hygienist said “do you floss” I do, not as regularly as I like to but not never. She said “yeah well when I flossed you started GUSHING blood, so you have a gum infection. You need to step up your home care”

I do floss a few times a week and my gums never GUSH blood, and I get in there pretty aggressively too. They bleed some, but a very minimal amount that just makes my first spit light pink and then it’s gone.

As the perspective of someone in the field, am I just being overly sensitive about this experience or was it not a good one like I think? I’m supposed to have 2 cavities filled now but from my experience I’m a bit scared to go back to them as I’m not sure they’ll communicate well with me OR do a good job….